Privacy Policy

We collect business contact details to respond to messages and manage relationships.
We don’t sell data.
Some staff and trusted service providers may access business communications securely.
You can ask us to delete or update your data at any time.

Last updated: 25/01/2026

OPINORD respects your privacy and is committed to protecting personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the Danish Data Protection Act, and other international privacy frameworks.

This Privacy Policy explains how we collect, use, and protect personal information from business contacts, suppliers, and website visitors.

Who We Are

We are OPINORD, a furniture design studio based in Denmark.
Our website allows visitors and business partners to contact us for inquiries and collaborations.

You can contact us regarding this policy at:
contact@opinord.com

Personal Data We Collect

We collect personal information that you provide directly to us when contacting us, completing a form on our website, or engaging with us in a professional capacity. This may include:

Name, business email address, phone number, company name, and job title
The content of your inquiry or correspondence
Technical data such as IP address, browser type, and device information (if collected automatically through hosting or analytics services)

When we conduct business, we may also process:

Contact details of representatives from customer or supplier companies
Records of correspondence, contracts, and transactions

We do not intentionally collect sensitive personal data unless it is voluntarily provided and relevant to our business relationship.

How We Collect Data

We collect data when you:

Send us an email directly
Communicate with us during ongoing business correspondence
Enter into a commercial relationship with us (e.g., as a customer, supplier, or partner)

Some technical data may also be collected automatically through website analytics or hosting services.

How We Use Personal Data

We use the personal information we collect to respond to inquiries, manage relationships, and provide services to our business partners and clients. Specifically, we may use your data to:

Communicate with you and respond to your messages or requests
Maintain and manage ongoing business relationships
Administer billing, contracts, and compliance obligations
Improve our website and services
Conduct internal administrative or operational tasks
Send updates or marketing communications, where permitted or with your consent

We will only use personal data for the purposes stated in this policy or for compatible purposes required by law.

Legal Basis for Processing

As a company established in the European Union, we process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Danish law. Depending on the context, we rely on:

Legitimate interest, for managing communications and maintaining business relationships
Contractual necessity, when processing data to perform or prepare a contract
Legal obligation, to comply with accounting, tax, or regulatory requirements
Consent, for specific activities such as marketing communications

If you are located outside the EU, we also comply with relevant international privacy laws, such as the California Consumer Privacy Act (CCPA) and equivalent frameworks.

Business Contacts and Representatives

We primarily operate on a business-to-business (B2B) basis. In this context, we process limited personal data of individuals acting on behalf of our customers, suppliers, and partners. This includes names, business contact details, and roles or job titles.

We use this data solely to manage communications, coordinate projects, and fulfill contractual and business obligations. Financial and transaction data generally relate to the company rather than the individual and are handled for administrative and accounting purposes.

Use of Third-Party Systems

To manage client data, communications, and financial records, we use secure third-party platforms such as Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems. These vendors, which may include HubSpot or similar providers, act as data processors on our behalf.

We ensure that all processors:

Act only under our documented instructions
Are bound by data protection agreements
Implement appropriate technical and organizational measures
Apply adequate safeguards for international transfers (e.g., Standard Contractual Clauses)

Data Sharing and International Transfers

We may share personal data with:

Authorized employees within our organization who need access to perform their duties
Trusted third-party service providers (hosting, IT, CRM/ERP, accounting, or legal) operating under confidentiality agreements

If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are applied, such as Standard Contractual Clauses or equivalent measures. We do not sell or rent personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal, tax, and regulatory obligations. Correspondence and contact details are reviewed periodically and deleted or archived when no longer required. Transaction and accounting records may be retained longer in accordance with applicable laws.

Ongoing Email Communication

If you continue to correspond with us by email or other means, we may receive additional information you voluntarily share. We use this data solely to maintain professional communication and for related business purposes. Please avoid including unnecessary or sensitive personal data in your messages unless required.

Your Rights

You have rights regarding your personal data, which may include the ability to:

Access and review the information we hold about you
Request corrections or updates
Request deletion or restriction of processing
Object to processing in certain circumstances
Request a copy of your data in a portable format

To exercise these rights, please contact us at contact@opinord.com. If you are based in the EU/EEA, you also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or your local supervisory authority.

Cookies and Third-Party Content

Our website may use cookies and similar technologies to ensure proper functionality, analyze usage, and enhance the user experience. Some embedded third-party content may also set cookies.

We request consent where required by law before using non-essential cookies. You can manage or withdraw cookie preferences at any time via your browser settings or through our on-site cookie banner.

Data Security

We take reasonable technical and organizational measures to safeguard personal data against loss, misuse, unauthorized access, disclosure, or alteration. These measures include secure hosting, access controls, encryption, and regular system monitoring. While we strive to protect your information, no system can guarantee absolute security.

Children’s Privacy

Our website and services are intended for adults and business users. We do not knowingly collect personal data from anyone under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The date at the top of this page will always indicate the most recent version. We encourage you to review this page periodically to stay informed.

Contact Us

For any privacy-related inquiries, please contact:
contact@opinord.com